You Have Options
Our services
Basic Credentialing Package—For solo practitioners or small practices seeking standard credentialing services.
Includes:
Initial application submission to 2-4 major insurance panels (e.g., BCBS, Aetna, Cigna)
Basic verification of qualifications, education, licensure, and experience
Assistance with completion of the credentialing forms
1 follow-up submission for corrections or updates
General status tracking and updates
Turnaround Time: 4-6 weeks
Comprehensive Credentialing Package—For group practices or larger organizations with a high volume of providers or complex credentialing needs.
Includes:
Credentialing for up to 10 insurance panels
Full verification of all required documents, licenses, insurance, etc., for each provider
Assistance with electronic and paper credentialing applications
Up to 5 follow-up submissions for corrections or issues
Assistance with resolving rejections or denials
Ongoing support for navigating the credentialing process
Status tracking and proactive updates via email or phone
Turnaround Time: 8-10 weeks
Custom Credentialing Package— For practices with unique needs, multiple specialties, or complex credentialing requirements.
Includes:
Customized credentialing services based on the provider’s needs
Credentialing with unlimited insurance panels
Verification of additional certifications, accreditations, and special qualifications
Ongoing follow-ups and updates for complex scenarios (e.g., multiple locations, telehealth, or Medicaid-specific requirements)
Priority processing and expedited credentialing for urgent needs
Pricing:
Custom pricing (based on scope of services and number of providers involved)
Turnaround Time: Flexible (usually between 4-12 weeks)
Standard Credentialing Package—For individual providers or small practices needing credentialing with multiple insurers or additional services.
Includes:
Credentialing with up to 5 insurance panels (major insurers like BCBS, Aetna, Cigna, UnitedHealthcare, etc.)
Verification of qualifications, licensure, malpractice insurance, and other required documents
Form completion assistance for each insurance carrier
2 follow-up submissions for corrections or updates
Regular updates on status and progress
Turnaround Time: 6-8 weeks
Premium Credentialing & Maintenance Package— For providers or practices that want continuous credentialing management and support.
Includes:
Credentialing for up to 10 insurance panels (initial setup)
Ongoing maintenance of credentials (ensuring renewals, continuing education, etc.)
Provider status monitoring (to ensure active/in-network status with all insurers)
Quarterly check-ins and updates to ensure all credentials are current
Access to a dedicated account manager for troubleshooting and updates
Turnaround Time: 6-8 weeks for initial setup, ongoing support as needed
A la Carte Add-Ons:
Additional Insurance Panel Credentialing:
$35 - $50 per panel (for clients needing credentialing with more than the package limit)
Re-Credentialing Services:
$100 - $250 per provider (for re-credentialing or maintaining active status)
Telehealth Credentialing:
$45 - $55 per panel (specific to telehealth services and provider location regulations)
Insurance Denial Assistance:
$150 - $300 (for assistance in resolving issues related to denied applications or status changes)
*Volume Discount available!*
Retainer Package:
Clients can pay a monthly retainer fee for continuous support.
$200 - $250 per month (for small practices); $275 - $550 per month (for large practices)
Payment Terms & Conditions:
A 50% deposit is required at the start of the credentialing process, with the remaining balance due upon successful completion.
Payments can be made via credit card, check, or ACH transfer.
Refunds are not available once the credentialing process has started; however, partial refunds may be issued in case of delays or incomplete services.
Additional Considerations:
Turnaround times can vary based on the insurance panel and the provider’s qualifications.
Urgent requests may be subject to expedited processing fees.
“I want to acknowledge Lindsay Robertson as an invaluable asset to my mental health startup. Her expertise in resource allocation, credentialing, and advertising has greatly contributed to our success. Lindsay exhibits exceptional leadership, problem-solving skills, and a deep understanding of healthcare systems. Her dedication and ability to handle complex challenges make her an outstanding professional. I highly recommend her for any credentialing and startup needs.”
— Cindy G-S., PMHNP-BC, Let Us Meet You Where You Are, LLC
“Lindsay has been absolutely fantastic. Very professional and stays on task. Provides continuous updates and keeps the client in the loop of the process. I would highly recommend Robertson Credentialing to family, friends, and anyone looking for efficient and professional service.”
—Cecil T., PMHNP-BC, CTUCKS Mental Health, LLC
